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21st Century Business Models for Artists (3) — DMAIC

October 18th, 2008 by Reesa · 4 Comments

Welcome back! My apologies for the lateness of the post, I have been without internet while traveling internationally. We’re happily and safely home now, and there should be no further blog interruptions.

We last discussed the “5 Ws” method. A second method to evaluating business model viability is called DMAIC (pronounced dee may ick):

  • D - Define. This is quite similar to the “what is it?” step listed in the last section. You can’t fix any problems until you know what specific issues you have to address. Find the specific definitions of your creative endeavor, delineate its boundaries. Make sure you include your goals in this section. What do you want to achieve? This is also a good place for deciding your ideal “blue-sky” outcome(s); if you don’t know where you would like to go, you can’t easily determine the path(s) to get there.
  • MMeasure. On the surface, this looks like the least translatable point from business to art, since there are often fewer specific formulas to quantify in the art versus the business world. The art side has dimensions and qualities that aren’t found on the business side as well. Dig a little deeper though, and you’ll find that anything can be measured. What exists now; what do you want to exist; and what are the steps leading from one to the other? Did you paint the picture you set out to paint? If not, why not? Remember your self-honesty again here. Measure may not be as numerical in the arts as in a business environment, but you can still determine how far you got toward what you wanted. This step is also a good place to ask yourself, “What is missing? What did I leave out?”
  • AAnalyze. In this stage, you categorize your existing data, or the disparate pieces of your project, and evaluate what has and hasn’t worked; make sure to discover as many of the “why” points of each as you can. If you already have people providing feedback on your own work this stage is easier. This is an area where it also helps to look at what others have done that might be similar to your efforts, and find what you can adapt or learn from or improve upon in your own work.
  • IImprove. Fairly self-explanatory, you look for any areas that you can make fit more closely with your goals based on your evaluations from the first three points.
  • CControl. This can also (and more usefully for artistic purposes) be seen as the “sustainability” or “repeatable” phase. It’s not enough to successfully sell one piece of art, you want a model that allows you to repeat that success enough times to reach or surpass your desired level of income.

Each of these methods should lead you to most of the same answers, so pick the one to use that seems less scary or more understandable–though of course it’s also helpful to use both methods as a check to ensure you don’t miss an important piece of information. Tune in tomorrow where we’ll talk about 4 steps to a better organized plan.

Other posts:

The Artist Business Models series is based on a paper written by Reesa Brown and Kit O’Connell, with assistance from Steven Brust, Ken Brown, Deborah Ibarra, and many others. This entry features extra help by Mary Bass. At the close of the series, the entire business model paper will be posted to Continuous Labs. The business model paper and blog posts are released under the Creative Commons Attribution Noncommercial 3.0 license.

Tags: Artist Business Models

4 responses so far ↓

  • 1 kit // Oct 19, 2008 at 12:05 am

    While both models should be used at the beginning of your projects, the DMAIC model is also designed to be useful throughout. It can be applied to existing projects, either the entire project or one aspect of it to help you improve what you already have.

    One thing I remember Ken saying was that some artists get tripped up in the ‘Define’ stage: it’s important to allow yourself to imagine your most spectacular achievements, but it’s also important to set realistic short term goals. Definitely keep future growth in mind, but make sure your first steps are ones which are easily achievable and have clear boundaries. As you’ll see in future entries, we organized our own project into “waves” of proposed offerings, beginning with the ones we could realistically offer now and working our way up to future waves made up of revenue streams we don’t yet have the resources, collaborators, or fanbase to properly utilize.

  • 2 Anthony // Oct 19, 2008 at 10:12 am

    Wow, this is the first time I’ve ever seen Six Sigma approaches applied to artistic projects. Still from a point of view of evaluating and monitoring any project its great tool.

    FYI it was originally designed to improve the quality of manufacturing processes.

    Great series.

  • 3 reesa // Oct 19, 2008 at 10:49 am

    Anthony@#2: A Six Sigma certified expert is one of our business consultants. Thinking to ask him was my idea, and we were all smart enough to listen, hehe.

    And yes, I believe the final project to obtain Six Sigma certification is to develop a plan that saves a company more than 1 million dollars a year in efficiency improvements and such. Really neat stuff!

  • 4 21st Century Business Models for Artists (5) - Time Vs. Money — Words Words Words — The Dream Cafe Weblog // Oct 21, 2008 at 2:01 am

    [...] Part 3: DMAIC [...]

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